My Oracle Support Banner

Error: Stale Data "The Requested Page Contains Stale Data" seen while Adding the Customer Account Site Business Purpose Tax Details (Doc ID 2216938.1)

Last updated on AUGUST 31, 2018

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12 version, Receivables Uptake of EBTAX

When attempting to change/update the tax Profile of the Customer, the following error occurs.

ERROR
-----------------------
Error: Stale Data
The requested page contains stale data. This error could have been caused through the use of the browser's navigation buttons (the browser Back button, for example).


Steps To Reproduce:
Responsibility: Receivables Manager
Navigation: Customers -> Standard

  1. Browse for customer and open it's account's details.
  2. Go onto it's site.
  3. Click Tax Profile
  4. On the bottom, in section"Customer Account Site Business Purpose Tax Details" click add new row
  5. Error is raised

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.