Error: Stale Data "The Requested Page Contains Stale Data" seen while Adding the Customer Account Site Business Purpose Tax Details (Doc ID 2216938.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12 version, Receivables Uptake of EBTAX

When attempting to change/update the tax Profile of the Customer, the following error occurs.

ERROR
-----------------------
Error: Stale Data
The requested page contains stale data. This error could have been caused through the use of the browser's navigation buttons (the browser Back button, for example).


Steps To Reproduce:
Responsibility: Receivables Manager
Navigation: Customers -> Standard

  1. Browse for customer and open it's account's details.
  2. Go onto it's site.
  3. Click Tax Profile
  4. On the bottom, in section"Customer Account Site Business Purpose Tax Details" click add new row
  5. Error is raised

 

Cause

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