Install Base Error - 'Invalid quantity specified. Negative quantities are not allowed for this Item. Please check the Item Definition. (QUANTITY=-X)' when performing a Miscellaneous Issue Transaction (Doc ID 2216991.1)

Last updated on DECEMBER 30, 2016

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface a Miscellaneous Issue transaction to Install Base, the following error was received.

Invalid quantity specified. Negative quantities are not allowed for this Item. Please check the Item Definition. (QUANTITY=-X)

The issue can be reproduced at will with the following steps:

  1. Create a Miscellaneous Issue for an Install Base trackable item
  2. See that the transaction fails in the Transaction Errors Processing form with the noted error


Changes

 

Cause

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