Unable to Split a Subscription Instance

(Doc ID 2217190.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Installed Base - Version 12.0.0 to 12.2.5 [Release 12 to 12.2]
Information in this document applies to any platform.


When attempting to split a subscription instance with a subscription contract attached,
the following error occurs:

If try to split manually, get this error:  'OKS;OKS_SUBSCRIPTION_INST_ERR;'
If try to split via API, get this error:     ‘Operation not allowed for Item instance associated to a subscription item.’

The issue can be reproduced at will with the following steps:
1. Search IB instance in IB for instance with qty >1
2. Click Split button
3. Error displays on page: OKS;OKS_SUBSCRIPTION_INST_ERR;


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