Unable to Cancel Internal Sales Order Lines
Last updated on DECEMBER 28, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Shipping Transactions form
When attempting to cancel lines on internal sales orders, get the following in the Process Messages form:
Message Text: Unable to save the changes as the corresponding Internal Requisition cannot be updated.
User is not able to cancel lines on all internal sales orders.
The issue can be reproduced at will with the following steps:
1. Open the Sales order form
2. Query internal sales order
3. Select line and attempt to cancel
4. Get reported message
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms