Unable to Cancel Internal Sales Order Lines (Doc ID 2217751.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shipping Transactions form

When attempting to cancel lines on internal sales orders, get the following in the Process Messages form:
Message Text: Unable to save the changes as the corresponding Internal Requisition cannot be updated.

User is not able to cancel lines on all internal sales orders.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Sales order form
2. Query internal sales order
3. Select line and attempt to cancel
4. Get reported message


Cause

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