Iasset - Transfer Request Status Shows Timeout Records Instead of Approve Records

(Doc ID 2217777.1)

Last updated on DECEMBER 25, 2016

Applies to:

Oracle iAssets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

ACTUAL BEHAVIOR
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Iasset -"Approved notifications" is shown as timeout in notification

Iasset approval process

As per process the approval was sent to line manager, it gets approved by Line manager , afterward it was sent to second level approver. The notification approval history shows " Time out" action for line manager instead of approved . This causes contusion for Second approver. As it is not clear whether the notification is approved or timeout .



Changes

 

Cause

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