Credit Memos Ignored During Approval Of Automatic Receipts (Doc ID 2217805.1)

Last updated on DECEMBER 25, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Receipts Related

ACTUAL BEHAVIOR
---------------
 When credit memos are processed in automatic receipts, the create step
  appears to capture them correctly. However when the approval is run, the
  credit memos appears to be ignored

EXPECTED BEHAVIOR
-----------------------
Credit memos to be considered during automatic receipt creation process

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create an invoice and 2 Credit memos. Create automatic receipt using 'one
 per customer' rule. Receipt should be created for the net amount

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use automatic receipts process for credit memos

Cause

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