Operations Not Displayed for Preventive Maintenance (PM) Work Orders (Doc ID 2217915.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

For preventive maintenance (PM) work orders, operations are not displayed in some organizations.


EXPECTED BEHAVIOR

Operations should be displayed correctly in all organizations.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Navigation: Work Orders -> Work Orders.
3. Query PM work order.
4. Find operations not displayed.


Cause

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