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Anti-Virus Software Error When Supplier Uploads Attachment (Doc ID 2218105.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After enabling the iSupplier Portal Virus Scan user is facing the following error:

ERROR

The anti-virus software could not be run on the attachment Test Scanning. Please disable virus scanning or contact your System Administrator for further assistance.

 

STEPS TO REPRODUCE

  1. Connect ti iSupplier Portal as Supplier user.
  2. Try to upload an attachment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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