Recurring Billing Creates Order Line With Generic Line Instead of Bill Only Lines
(Doc ID 2218192.1)
Last updated on AUGUST 21, 2024
Applies to:
Oracle Order Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
Recurring Billing Creates Order line with generic line types.
Expectation to have Bill Only lines.
SETUPS:
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1. You have an equipment item that you are shipping with a price of 1000.
2. The line type is Standard both Shipping and Invoice interface.
3. AR transaction had contingency setups.
4. You created a billing plan to bill 200 in 3 frequency per month.Issues:
RESULTS:
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1. On shipping the equipment line, invoice was created as desired in billing plan.
2. When you run create billing lines we see new line is generated with line type Standard only (expecting both shipping and invoicing).
Seems the system is copying the parent line.
Expected that design should have been such that you have selected the bill only line type.
3. Create Billing lines program does not pick up lines in "pending post billing" Status. It seems to work only when source line is closed.
Changes
Cause
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In this Document
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Changes |
Cause |
Solution |
References |