Unable To Create Receipts Using Lockbox Due to Error ORA-01422

(Doc ID 2219007.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Unable to create receipts using Lockbox due to below error

Lockbox output file shows:

"Error occurred in Lockbox Processing"

Lockbox log file shows:

Scoring model Id is NULL
AR-ARLPLB: Error in main.
AR-ARLPLB: -1422 ORA-01422: exact fetch returns more than requested number of

Stack trace file shows:

ORA-01422: exact fetch returns more than requested number of rows
----- Current SQL Statement for this session (sql_id=136khv70c1ms9) -----
SELECT NVL(A.LINE_LEVEL_CASH_APP_RULE,'N') FROM AR_LOCKBOXES_ALL A, AR_TRANSMISSIONS_ALL B WHERE B.TRANSMISSION_REQUEST_ID = :B1 AND A.LOCKBOX_ID = B.REQUESTED_LOCKBOX_ID

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Interfaces > Lockbox

Submit Validation

Changes

Cause

	Sign In with your My Oracle Support account
	Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms