Error "JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_cmn_rgm_recording_pkg.post_accounting. Err:ORA-20011: Account not given)" While Trying To Do Tax Collected At Source (TCS) Settlement (Doc ID 2219289.1)

Last updated on JANUARY 01, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Tax Collected at Source

When user is trying to do TCS settlement, he is getting following error:-

ERROR
-----------------------
JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_cmn_rgm_recording_pkg.post_accounting. Err:ORA-20011: Account not given)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to regime settlement screen.
2. Do settlement for TCS type of tax.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot maintain statutory compliance related to TCS.

Cause

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