Update Intermediate Ship To Not Raising Bus Event Oracle.apps.ont.oi.xml_int.status

(Doc ID 2219460.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

We have setup a processing constraint to "raise integration event" on any update on order line. (screen shot uploaded of the setup) but change/update to Intermediate Ship to is not raising the business event oracle.apps.ont.oi.xml_int.status. These event are required to integrate sales order information to fulfillment applications for shipping/invoicing and transfer the intermediate ship to address so that shipments are made to the correct address. Uploading debug files generated from sales order form (OEXOEORD). Updates were made to intermediate ship to field and also other fields.
All other updates except intermediate ship to raises the the business event

EXPECTED BEHAVIOR

Expect that any update on the line would raise business event

STEPS TO REPRODUCE

1. Order Management responsibility:
     Setup Processing Constraint - On Update of Order line - Raise Integration Event (screen shot uploaded)
2. Update Intermediate Ship to Location on order line.
3. Check if business event was raised (wf_deferred table)

Cause

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