Manager Self Service - Manager Actions Stops With Error (Doc ID 2219625.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Manager,HR Views,Emp Directory

Manager Self Service Manager actions stopping with error

Manager Self Service responsibility (seeded one), executing the manager actions (example - worker Status Change), action stopping after selecting the effective date of change with error and error message.

This is a show stopper for the ongoing PIT execution and also for the coming UAT Preparation in couple of weeks.

ERROR
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oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in and select Manager Self-Service
2. Select Manager Actions
3. Pick some action and set the effective date.
4. JAVA Error is produced.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, This is a show stopper for the ongoing PIT execution and also for the coming UAT Preparation in couple of weeks.

Cause

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