Completing Rebuild Work Order Failing at Entered Lot Validation

(Doc ID 2219913.1)

Last updated on AUGUST 26, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3.2 to 12.1.3.4 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3.2 version, RBLD

When attempting to complete Rebuildable Work Order with Completion Subinventory entered, the following error occurs.

ERROR
-----------------------
An unknown error occurred in Work Order API while processing work order entities.
Work order processing has been skipped because an unknown error has occurred.


STEPS
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The issue can be reproduced at will with the following steps:
1). Responsibility : Maintenance Super User
2). Navigation : Work Orders -> All -> Search for Rebuildable Work Order
3). Click on Work Order number -> Click on Complete Work Order button
4). Enter Actual Start Date, Actual End date and Completion Subinventory
5). Click Apply Button.
6). See that page shows the mentioned error


Cause

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