"BENMNGLE retrieved no compensation objects" Error When Attempting to Process a Life Event (Doc ID 2220202.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.2 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a Retirement life event, the following error occurs:

ERROR
-----------------------
The batch process BENMNGLE retrieved no compensation objects
based on the selection criteria specified. This error
occurred in the procedure build_comp_object_list within the
package ben_comp_object_list. Please reconsult your
selection criteria.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Attempt to process the Retirement life event.
Error occurs.

Cause

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