Failure Of Web Server Bridge (Doc ID 2220286.1)

Last updated on JANUARY 23, 2017

Applies to:

Oracle Receivables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, (from 12.06) Customers Module error occurs when defining a new customer site. (the error occurs after selecting the party address and pressing (B) continue.

Suppliers can be created and update and taxes can be updated/created. All are these are web pages and none of them failed

In most cases, pressing back on browser allows completion of creating customer site. (The case on hand is that for particular customer i cannot bypass this error of "Failure of Web Server Bridge")

ERROR
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Failure of Web Server Bridge


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, addresses can not be updated/created to some accounts

Cause

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