Shipment Numbers Unavailable for Receipt after Outage (Doc ID 2220287.1)

Last updated on JANUARY 04, 2017

Applies to:

Oracle Process Manufacturing Logistics - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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An outage of our 11i instance. Two specific shipment numbers (173754 or 173715) for Internal Sales orders cannot be found in Receipts window. And the relevant data is not in rcv_transactions_interface.

EXPECTED BEHAVIOR
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Shipment numbers (173754 or 173715) for Internal Sales orders cannot be found in Receipts window.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Inventory responsibility: Transactions> Receiving> Receipts
2. In the Find Expected Receipts form, enter 173754 or 173715 in Requisition field and click the Find button.
3. Found the issue.

Cause

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