UPK: Playback on KCenter errors " Value cannot be null. Parameter name: byteArray" (Doc ID 2220288.1)

Last updated on JANUARY 04, 2017

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.1 version, Knowledge Center

Error upon accessing the content on KCenter

ERROR
-----------------------
KCenter: Error in auto roll up process. Value cannot be null.

STEPS
-----------------------
1. Publish content to KCenter
2. Link content to Knowledge Path in KCenter
3. access Knowledge Path
results in error


Cause

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