Unable To Create New Customer In Forms Quoting Without Creating New Quote. (Doc ID 2220571.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, FORMS User Interface

ACTUAL BEHAVIOR
---------------
Unable to create New Customer in Forms Quoting UI without creating a new Quote.


EXPECTED BEHAVIOR
-----------------------
Expect to be able to create a new customer without having to first create a quote.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Quoting form > Actions
2. Enter Customer Action is not listed
3. Create new quote, then click Actions, the Enter Customer action can now be selected.
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms