Serial Controlled Item Instances Can Be Created Without A Serial Number Even Though The Item Is Defined As Serial Controlled

(Doc ID 2220640.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Create Item Instance page:

ACTUAL BEHAVIOR
---------------
An item instance was able to be created without a serial number, despite the fact that the item is defined as serialized.

EXPECTED BEHAVIOR
-----------------------
An item instance should not be created without a serial number.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Complex MRO User -> Configuration Management -> Unit Configuration -> Create Product.
  2. Enter the item which is serial controlled and don't provide the serial number.
  3. Enter all other details and click Create Item Instance.
  4. Item created successfully without serial number.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms