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UPK: After an Edit or Re-Record the Overlay Editor is Opening Old Screenshot (Doc ID 2220818.1)

Last updated on MARCH 01, 2018

Applies to:

User Productivity Kit - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Topic Editor


1. Modify frame by adding an Overlay. (Edit > Screenshot Editing > Create Overlay)
2. Edit or re-record the screenshot and the Overlay does not appear.
3. Edit > Screenshot Editing > Edit Overlay, the old screenshot displays.  If we select save, it replaces the existing screenshot in the topic with the old screenshot.

Issue seems to be that the Missing Overlays dialog does not always appear.  If the dialog does not appear, and we choose to return to the Overlay Editor, it still has the original screenshot.

Cause

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In this Document
Symptoms
Cause
Solution
References


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