Error returned from Internal API hook. Procedure name is CSM_WF_PKG.Task_Post_Upd.(APPL_ID = 883) - While Changing The Service Task Status (Doc ID 2220832.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to save the task in the Service request form the following error occurs.

ERROR
Error returned from Internal API hook. Procedure name is CSM_WF_PKG.Task_Post_Upd.(APPL_ID = 883)

STEPS
1. Login to Oracle apps
2. R) Field Service Manager -> Create Service Request and task.
3. Enter the Assignee and save the task, get the above mentioned error.

Cause

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