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Unable To Import Items Using WEB ADI (Doc ID 2220849.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Catalog items

After creating a new clone from production instance, when attempting to Import/Update items using WebADI, the following error occurs.

EGO_BULKLOAD_ENTITIES.BulkLoadEntities with errbuf => Error : -6502---ORA-06502: PL/SQL: numeric or value error: character string buffer too small
Setting completion status as Error as one of the called programs returned error
 Error in EGO_BULKLOAD_ENTITIES.BulkLoadEntities so forcing exit

The issue can be reproduced at will with the following steps:
1. APC > Advanced Search > Search for item > Export using display format > update in Excel > Upload.
Job ends in warning with no useful warnings / errors logged. Log file attached.


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