Users Expect Just One (1) Move Order Notification (INVTROAP) Rejecting After Timeout Period But Receive Two (2) (Doc ID 2220861.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Automatic Approved
Automatic Reject
INVTROAP: Move order workflow

Symptoms

Move Orders correctly get rejected but takes 2 cycles of 30 days for a total of 60 days.

EXPECTED BEHAVIOR
Expect move orders rejected after 30 days.

STEPS
1. Set organization parameter to automatically reject move orders and set timeout to 30 days.
2. Create move order.
3. Do not approve.
4. Move order remains waiting approval more than 30 days.

BUSINESS IMPACT
Extra work to review past move orders.

Changes

Changed from Automatically Approve to Automatically Reject. Users say that this worked correctly approving in 30 days before changed "Automatic Approved" to "Automatic Reject".

Cause

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