Function Not Available To This Responsibility When Trying To Open A Service Contract (Doc ID 2220923.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open a Service Contract from the Launch Contracts form, the following error occurs. This is from a custom responsibility.

ERROR
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Function not available to this responsibility. Change responsibilities or contact your System Administrator.

STEPS
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The issue can be reproduced at will with the following steps:
1. Using the custom responsibility.
2. Click on Launch Contracts.
3. The Contracts Launchpad form opens.
4. Try to open a contract from the Recent Documents section and get the error.

Changes

 

Cause

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