Unexpected Error on Trying to Search for Task Assigned to Supplier Contact (Doc ID 2221190.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Customer Support - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Agent Dashboard Task Search

Getting the following error on trying to search for task assigned to Supplier Contact

ERROR
-----------------------

"You have encountered an unexpected error .Please contact your System administrator for assistance"
Exception details

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.cs.csz.tasksearch.server.ResourceVOImpl.initQuery(ResourceVOImpl.java:46)
at oracle.apps.cs.csz.tasksearch.server.TaskSearchUtil.performTaskSearch(TaskSearchUtil.java:175)
at oracle.apps.cs.csz.tasksearch.webui.TaskSearchPGCO.processFormRequest(TaskSearchPGCO.java:127)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply Patch 24595160:R12.CSZ.C
2.(R)Customer Support Specialist (N)Agent Dashboard
3. Click Search Tasks
4. Task Search page opens Under Owner region Choose Others
5.Choose Type as Supplier Contact and search


Cause

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