Disputed Amount Does not Reflect in AR_TRX_BAL_SUMMARY if Entered From Transaction Workbench
Last updated on JANUARY 09, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Disputes created in the Transaction> More form do not trigger the Business Event - oracle.apps.ar.transaction.Invoice.modify. As a result, the AR_TRX_BAL_SUMMARY table is not updated and then the Case Folder created in Credit Management will not contain proper dispute amounts.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms