Disputed Amount Does not Reflect in AR_TRX_BAL_SUMMARY if Entered From Transaction Workbench
(Doc ID 2221335.1)
Last updated on FEBRUARY 20, 2019
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Disputes created in the Transaction> More form do not trigger the Business Event - oracle.apps.ar.transaction.Invoice.modify. As a result, the AR_TRX_BAL_SUMMARY table is not updated and then the Case Folder created in Credit Management will not contain proper dispute amounts.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!