Disputed Amount Does not Reflect in AR_TRX_BAL_SUMMARY if Entered From Transaction Workbench (Doc ID 2221335.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Disputes created in the Transaction> More form do not trigger the Business Event - oracle.apps.ar.transaction.Invoice.modify. As a result, the AR_TRX_BAL_SUMMARY table is not updated and then the Case Folder created in Credit Management will not contain proper dispute amounts.

Cause

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