UPK: Record It! Client: "Access to the registry key "HKEY_CURRENT_USER\Software\Oracle\UPK\Record It!" is denied (Doc ID 2221415.1)

Last updated on JUNE 28, 2017

Applies to:

User Productivity Kit - Version 12.1.0.2 to 12.1.0.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.0.3 version, when running RecordIt! client the following exception occur:


ERROR
-----------------------
 System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\Software\Oracle\UPK\Record It!' is denied.
  at RecordIt.MyRegistry.GetEntryFromRegistryAsString(String regEntryName, String defValue)
  at RecordIt.RecordIt..ctor()

 

If the "Continue" instead of Exit option is selected, the following exception is displayed:
System.NullReferenceException: Object reference not set to an instance of an object.
at RecordIt.RecordIt.RecordTopic(Boolean A_0)
at RecordIt.RecordIt.labelNewTopic_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Label.WndProc(Message& m)
at System.Windows.Forms.LinkLabel.WndProc(Message& msg)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

Cause

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