Purchase Order Email Approval Fails With ORA-06508 Error: PL/SQL procedure: PO_REQAPPROVAL_INIT1.ENCUMB_ON_DOC_UNRESERVED (Doc ID 2221515.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Blanket Purchase Orders cannot be approved via Email.  When the approver attempts to approve the document via e-mail clicking the 'Approve' button, the document cannot be approved and the following error email is sent to the submitter:

Subject: FYI: Approval workflow database error occurs while approving Blanket Release nnnnnn
To: useremail@domain.com
Sent: 10-JAN-2017 15:36:32
ID: 7654321

Approval workflow database error occurs while approving Blanket Release nnnnnn-n

Contact your system administrator to identify the problem and to use SQL*Plus or Workflow Monitor to reactivate the approval workflow where it left off.

Give your system administrator the following information:

PL/SQL procedure: PO_REQAPPROVAL_INIT1.ENCUMB_ON_DOC_UNRESERVED
Error: ORA-06508: PL/SQL: could not find program unit being called

When the document is approved through the notification worklist window, document is approved successfully as expected.

Trace File shows the following errors:

Changes

 

Cause

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