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Agent Dashboard: Assignment Status Of Task Assignee Is Not Getting Defaulted Based On The Profile Option "Task Manager : Default assignee status" (Doc ID 2221754.1)

Last updated on MARCH 13, 2019

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

How to default the assignment status of task assignee in Agent Dashboard based on The Profile Option "Task Manager : Default assignee status"
 

Solution

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In this Document
Goal
Solution
References


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