Assignment Status Of Task Assigne Is Not Getting Defaulted Based On The Profile Option "Task Manager : Default assignee status" In Agent Dashboard (Doc ID 2221754.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

How to default the assignment status of task assignee in Agent Dashboard based on The Profile Option "Task Manager : Default assignee status"
 

Solution

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