Export Items Launching WebAdi Appears Corrupted and Hangs

(Doc ID 2221760.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Change Management

Actual Behavior
Export Items page appears corrupted and hangs when trying to open the WebAdi page

Expected Behavior
Expect to be able to move forward to launch WebAdi when Exporting Items

Steps
The issue can be reproduced at will with the following steps:

1. Development Manager > Item Catalog >  Browse Catalog > Select ICC > Export
Items

2. Find that there is no way to move forward



Note: Export to Excel working find when searching for an item and launching after drilling down through the component (Simple Search > Configuration Overview > Click on link to First Level Component > Export to Excel

Changes

 

Cause

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