TeleService: Customer/Party Relationships and Filtering Based On Operating Unit (Doc ID 2221768.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
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Goal

1. How Customer relationships are set up at Customer Site level instead of Customer Party level?

2. Is It Possible To Restrict Customer/Party Relationship Based On Operating Unit in Service Request Form?


 

Solution

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