IStore Intermittent Error "No Accessible Site Found"

(Doc ID 2221859.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On PROD :  12.1.3 version, Runtime Catalog

iStore intermittent Site not found error


ERROR
-----------------------
No accessible site found.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to iStore
2. Randomly, receive error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot place orders in prod.

Changes

 

Cause

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