Delivery And Trip Remain In An Intransit Status Yet Delivery Detail Is Shipped And Interfaced To OM And Inventory
(Doc ID 2222049.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Shipping Execution - Version 12.1.3 to 12.2.11 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
After ship confirming a delivery it is noticed that the delivery and trip stop status is changed to an INTRANSIT status with related stops in OPEN status.
Delivery details however show they successfully shipped and interfaced to OM and Inventory.
Why are the delivery and trip stop still in an INTRANSIT Status and not CLOSED as expected?
STEPS
The issue can be reproduced at will.
1. Responsibility: Order Management Super User
2. Navigate to : Shipping > Transactions > Query delivery
3. Ship confirm.
4. Find that the delivery details are shipped and fully interfaced to OM and Inventory.
5. Delivery and Trip are in an intransit status and stops are open.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |