OLM-Supervisor Administrator Group Not Accessible For Selection (Doc ID 2222278.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Learner Component

ACTUAL BEHAVIOR
---------------
OLM-Supervisor Learner Group not accessible for selection

The Supervisor Learner Group that is normally accessible in not. It is viewable under setup but not under the Learner Access for selection. I am using my CNTY Learning Super User Responsibility

EXPECTED BEHAVIOR
-----------------------
It is expected the Learner Group would always be accessible to the user creating the Course.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Admin creates Learner Group
Delete a person that is listed in the Learner Group from per_all_people_f - This was the actual cause of not being able to select the learner group
Attempt to assign the learner group to a class for learner access

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms