12.2 E-Business Suite Large File Attachments Fail With Error 'Internal Server Error: the server encountered an unknown error,Possibly due to misconfiguration' And HTTP 500 Error

(Doc ID 2222729.1)

Last updated on JANUARY 18, 2017

Applies to:

Oracle Application Object Library - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Application Object Library, Attachment and Export related issues

 



Unable to add large attachments via forms.

When attaching a large file via forms the following error message occurs after clicking on the submit button:

Internal Server Error:
the server encountered an unknown error,Possibly due to misconfiguration. Contact the server administrator:[no address given]
More information about this error may be available in the server error log.

Previously users could attach files over 120kb in 11i.

Since the upgrade to 12.2.5 files over 120km fail.

The issue does not occur with self service pages (OA Framework based pages).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query requisition
2. Select requisition line
3. Try to add attachment to requisition line - error occurs

Cause

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