APP-FND-00588 Error In Revenue Accounting And Revenue Account Is Not Defaulting and NULL After Save (Doc ID 2222835.1)

Last updated on JANUARY 17, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Issue Clarification
---------------------------

When attempting to schedule revenue, getting an error in the form


ERROR / ISSUE
-----------------------
APP-FND-00588: Program error: An error has occurred while looking up the flexfield segment combination.
and
APP-FND-00756: Cannot find combination CCID=-1 CODE=GL# SET=101

 

STEPS TO REPRODUCE
==================
Create an order from Autoinvoice using In advance and accounting rule which is deferred.

Populate the ra_interface_distributions_all table to override the REVENUE account.

Ensure that ra_interface_salescredits_all is populated since one of your segments for accounting is based on salesreps.
.
Run Autoinvoice.
Run Revenue recognition.
Run Revenue accounting and schedule revenue.
Select Line number (pick a line number - ie, line 1)
schedule and amount, such as 10% of order total, ie 10 dollars.
Save.
You will get the error
APP-FND-00756: Cannot find combination CCID=-1 CODE=GL# SET=101
hit save again.
You will see the revenue gets scheduled but has a NULL CCID.
.
Query the invoice.
Click distributions and see the REVENUE now also has a NULL CCID.

Cause

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