'Child XXXX already has parent XXXX from DD-MON-YYYY , the Open Period DD-MON-2017 Overlaps' Assign Parent Asset (Doc ID 2222933.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Definition

When attempting to Update the Parent Asset number
the following error occurs.

ERROR
-----------------------
Update Procedure failed with the following error message .

Child XXXX already has parent XXXX from DD-MON-YYYY , the Open Period DD-MON-2017 Overlaps

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Asset numbers form, find any asset number created
2. Enter Parent Asset Number
3. TAB
4. Do not save the record
5. Clear Parent Asset Number
6. TAB
7. You can not save other changes has been made due to error message:

Update procedure failed with the following error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update Parent Asset number and save the form .

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms