My Oracle Support Banner

Field Service Wireless Material Debrief Item List Of Values Causing Severe Performance Issue (Doc ID 2223065.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Below is the SQL which causing High CPU Utilization 100% when bad Plan is used, when Material Debrief Item List Of Values in Field Service Wireless is selected.

EXPECTED BEHAVIOR
Expect that the sql should not cause High CPU utilization 100%

STEPS
-----------------------
a) Login to Field Service Wireless application
b) Select a Task and click the Debrief
c) In the Material Debrief select the Item LOV, it is taking a long time to display the items from the lov.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.