Field Service Wireless Material Debrief Item List Of Values Causing Severe Performance Issue (Doc ID 2223065.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Below is the SQL which causing High CPU Utilization 100% when bad Plan is used, when Material Debrief Item List Of Values in Field Service Wireless is selected.

EXPECTED BEHAVIOR
Expect that the sql should not cause High CPU utilization 100%

STEPS
-----------------------
a) Login to Field Service Wireless application
b) Select a Task and click the Debrief
c) In the Material Debrief select the Item LOV, it is taking a long time to display the items from the lov.

Cause

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