Performance: System Is Taking A Long Time To Save Sales Order Line (Doc ID 2223294.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to save a sales order line, it's taking a long time compared to what it used to in 11i.
Recently upgraded to R12.2.5. This is causing substantial delays to the order entry team.


EXPECTED BEHAVIOR
Expecting the same performance as had in 11i before upgrading to 12.2.5.

STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. Enter and Save the Sales Order information.

Cause

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