My Oracle Support Banner

Unable To Add Few Items In Quoting (Doc ID 2223413.1)

Last updated on JULY 11, 2022

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Prod and Test (Prod clone): 12.1.3 version, HTML User Interface

ACTUAL BEHAVIOR
---------------
Unable to add few ATO Pre-Configured Star Parts in Quoting.
This seems to happen only new star items, previous star items are showing up fine.

EXPECTED BEHAVIOR
-----------------------
Newly added star items to be searchable.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS with Quoting responsibility
2. Create template
3. Add Product
4. Search a star item: <Item Number>*1234
See..message: no results found

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.