Unable To Add Few Items In Quoting

(Doc ID 2223413.1)

Last updated on JANUARY 15, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.


On Prod and Test (Prod clone): 12.1.3 version, HTML User Interface

Unable to add few ATO Pre-Configured Star Parts in Quoting.
This seems to happen only new star items, previous star items are showing up fine.

Newly added star items to be searchable.

The issue can be reproduced at will with the following steps:
1. Login to EBS with Quoting responsibility
2. Create template
3. Add Product
4. Search a star item: TRILLIUM LOCK*9433
See..message: no results found


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