When trying to login to the front end applications front end it is popping up Dialog message page and nothing is showing (Doc ID 2223432.1)

Last updated on JANUARY 15, 2017

Applies to:

Oracle Applications Technology Stack - Version 12.2 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

After login in the apps  it redirects ti following URL  but no responsibility is shown

 

 http://hotname:port>/OA_HTML/OA.jsp?OAFunc=OANEWHOMEPAGE

 

Note: There are no messages seen on the OANEWHOMEPAGE screen, Only the title of the page shows "Dialog Message Page".

The following exception is seen in manged server log

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.framework.webui.OADialogManager.getDialogMessages(OADialogManager.java:200)
at oracle.apps.fnd.framework.webui.OAPageSecurity.displayPageSecurityError(OAPageSecurity.java:1381)
at oracle.apps.fnd.framework.webui.OAPageSecurity.validatePageSecurity(OAPageSecurity.java:771)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:251 3)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2066)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:585)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:473)
at _pages.__oa._jspService(__oa.java:233) at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms