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12.2 E-Business Suite Users Cannot Login To Mobile Supply Chain Applications (MSCA) Using Apple iOS (iPad, etc) When Using '@' in Password, And Receive Error 'Authentication failed' (Doc ID 2223512.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Warehouse Management - Version 12.2.5 and later
Oracle Mobile Application Server - Version 12.2.5 and later
Information in this document applies to any platform.


E-Business Suite 12.2 Mobile Applications Server, Mobile Applications Related issues


 Cannot login to Mobile Supply Chain Applications (MSCA) using Apple iOS (iPad, etc) when using '@' in password.

Users attempting to login to MSCA receive message 'Authentication failed'.


The issue can be reproduced via the following steps:

1. Create a new user with an "@" symbol as a password character 

2. Open iOS MSCA (iPad), attempt to log using the new user.


3. Password is trimmed/truncated to only the symbols before the "@" sign. 

4. Login fails and the error "Authentication failed" is displayed. 

NOTE: The issue does not occur for iOS Inventory applications which use the same port as Forms, it only occurs for iOS MSCA apps which uses a Telnet port.


 No known changes. 


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