12.2 E-Business Suite Users Cannot Login To Mobile Supply Chain Applications (MSCA) Using Apple iOS (iPad, etc) When Using '@' in Password, And Receive Error 'Authentication failed' (Doc ID 2223512.1)

Last updated on JANUARY 18, 2017

Applies to:

Oracle Warehouse Management - Version 12.2.5 and later
Oracle Mobile Application Server - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Mobile Applications Server, Mobile Applications Related issues

 

 


Cannot login to Mobile Supply Chain Applications (MSCA) using Apple iOS (iPad, etc) when using '@' in password.


Users attempting to login to MSCA receive message 'Authentication failed'.

The issue can be reproduced via the following steps:

1. Create a new user
    Username: TEST-USER
    Password : 123@@456

2. Open iOS MSCA (iPad)
    Attempt to log in by the new created user.

3. Enter User Name : TEST-USER

4. Enter Password : 123@456

5. Password is trimmed to 3 characters.
   ('@@456' is truncated.)

6. Cannot Log in because of below error:
    Authentication failed.

The issue does not occur for iOS Inventory apps which use the same port as Forms, it only occurs for iOS MSCA apps which uses a Telnet port.

Cause

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