12.2 E-Business Suite Users Cannot Login To Mobile Supply Chain Applications (MSCA) Using Apple iOS (iPad, etc) When Using '@' in Password, And Receive Error 'Authentication failed'
(Doc ID 2223512.1)
Last updated on JUNE 03, 2024
Applies to:
Oracle Warehouse Management - Version 12.2.5 and laterOracle Mobile Application Server - Version 12.2.5 and later
Information in this document applies to any platform.
Symptoms
E-Business Suite 12.2 Mobile Applications Server, Mobile Applications Related issues
Cannot login to Mobile Supply Chain Applications (MSCA) using Apple iOS (iPad, etc) when using '@' in password.
Users attempting to login to MSCA receive message 'Authentication failed'.
The issue can be reproduced via the following steps:
1. Create a new user with an "@" symbol as a password character
2. Open iOS MSCA (iPad), attempt to log using the new user.
3. Password is trimmed/truncated to only the symbols before the "@" sign.
4. Login fails and the error "Authentication failed" is displayed.
NOTE: The issue does not occur for iOS Inventory applications which use the same port as Forms, it only occurs for iOS MSCA apps which uses a Telnet port.
Changes
No known changes.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |