"Cannot Find The Line Type For The Service Activity Billing Type ID: XX" When Posting Debrief lines
(Doc ID 2223677.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Field Service - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Debrief / Field Service Report
When attempting to post the debrief from Field Service the following errors occurs.
ERROR
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Cannot find the line type for the service activity billing type ID: XX.
or
You do not have access to the service request with the current responsibility. Please choose a different responsibility with the required access
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a SR, task and assign that task to a technician.
2. Add a the debrief.
3. Try to post the debrief and it failed with error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |