Scheduler Workbench Take Time Too Much Time To Load The Data

(Doc ID 2223784.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, PERF

ACTUAL BEHAVIOR
---------------
Scheduler Workbench take time too much time to load the data

EXPECTED BEHAVIOR
-----------------------
Scheduler Workbench should not take time to load the data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Scheduler workbench
2. Go to WO planning and open Scheduler WB
3. The following performance issues are seen
a. When trying to drag a bar (a timeline in the Gantt chart) to reschedule a work order manually
this keeps on loading, need to close the workbench and query the results again.
b. 2. Once manual rescheduling is done (in any methods), it is not allowed to do any such changes to the same work order. Right click on the work order or timeline will not create any result.
-to make any further changes to the work order, have to re query the work bench.
c. 3. Sometimes, it is not possible to close the scheduler work bench page, scheduler workbench startup window appears and this cannot be closed even after many attempts.
In this case Entire form gets inactive (even the form cannot be closed or navigate to a separate functionality is impossible) should be closed through closing the web page.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms