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Field Service Portal ERROR -- You Have Encountered An Unexpected Error While Trying to Get Open Tasks View Result For One user (Doc ID 2223821.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Field Service Engineer Portal in TEST instance

When trying to fetch the open tasks data getting the following error :
You have encountered an unexpected error. Please contact the System Administrator for assistance.

The issue can be reproduced at will with the following steps:
1. Login to apps
2. Navigate to Field Technician Portal
3. Click Go beside Open Tasks view


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