Field Service Portal ERROR -- You Have Encountered An Unexpected Error While Trying to Get Open Tasks View Result For One user

(Doc ID 2223821.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Field Service Engineer Portal in TEST instance

When trying to fetch the open tasks data getting the following error u have encountered an unexpected error. Please contact the System Administrator

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.



STEPS
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The issue can be reproduced at will with the following steps:
1. Login to apps
2. Navigate to field technician portal
3. Click Go beside Open Tasks view



Cause

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