12.2.5 Learner Picture Not Displayed After Loading HRMS RUP 8 (Doc ID 2224129.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Learning Management - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 RUP8

ACTUAL BEHAVIOR
---------------
OLM 12.2.5 Learner picture not displayed after loading HRMS RUP 8

Old pictures that had been saved in the catalog are not displayed, but customer has arranged that business will upload these pictures again after the upgrade.
 
New pictures uploaded into the catalog as part of UAT re displayed successfully before and after RUP8).


The issue occurs on all browsers, IE, Chrome and FireFox
 

EXPECTED BEHAVIOR
-----------------------
Expected that learner picture to be displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N) Learner Self-Service
2. My Learning -> Learner Home
3. Learner image is not displayed


Changes

 HRMS RUP 8 was installed

Cause

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