My Oracle Support Banner

GST: Tools - India Tax Details Menu Is Not appearing (Doc ID 2224262.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Financials for India - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, GST (Future Use)

Unable to apply the GST taxes in Receivable module after applying the GST patch .
Observation
Screen shot of the AR form
where on clicking tools - it is showing as About AR .
instead of tools - India Tax Details.

STEPS
-----------------------
When trying to attach taxes on the AR Transactions , unable to proceed further.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot define taxes on the AR transactions.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.