Querying In Failure Analysis Results In Java Error (Doc ID 2224316.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to view Failure Analysis by Asset Category or Failure Code on version 12.2.5, EAM Safety Management, the following error occurs.

You have encountered an unexpected error. Please contact the System Administrator for assistance. 

 

The issue can be reproduced at will with the following steps:

  1. Responsibility: Maintenance Super User

  2. Navigation: Failure Analysis > Failure analysis

  3. Enter Asset Group > select View by Asset Category or View by Failure Code from drop down menu.

  4. Error appears

 

This error only occurs when viewing by Asset Category or by Failure Code.

Cause

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