Tax Calculation Error "ORA-20004: No Matching Zone Tree was found." (Doc ID 2224548.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Tax errors returned when Invoice is validated.

Below are the errors in the FND Debug Log:
ZX.PLSQL.SABRIX_TAX_P2P.CALCULATE.ERROR 2 SABRIX_TAX_P2P: CALCULATE()- : ERROR_MESSAGE = ORA-20004: No Matching Zone Tree was found. Address: SHIP_FROM: UNITED STATES, OMAHA, 68138-3823
ZX.PLSQL.ZX_TPI_SERVICES_PKG.CALL_PARTNER_SERVICE 1 Error Type: ERROR
ZX.PLSQL.ZX_TPI_SERVICES_PKG.CALL_PARTNER_SERVICE 1 Error Message: ORA-20004: No Matching Zone Tree was found. Address: SHIP_FROM: UNITED STATES, OMAHA, 68138-3823

Cause

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